Terms & Conditions

By accessing our website at infotechpioneers.comor engaging Infotech Pioneers for any services, you agree to be bound by these Terms & Conditions (“Terms”). These Terms constitute a legally binding agreement between you (“Client” or “you”) and Infotech Pioneers (“we”, “our”, or “us”), a company registered and operating in Finland.

If you do not agree to these Terms, please do not access our website or engage our services. For enterprise or custom arrangements, specific project terms in a separately executed agreement will take precedence over these general Terms.

Infotech Pioneers provides enterprise software engineering, AI automation systems, SaaS platform development, data intelligence solutions, and related technology consulting services. Specific deliverables, timelines, and commercial terms are defined in individual Statements of Work (SOWs) or Service Agreements.

We reserve the right to modify, suspend, or discontinue any service or website feature at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

Our IP

Unless otherwise agreed in writing, all intellectual property rights in our website content, branding, pre-existing tools, frameworks, libraries, and methodologies (“Infotech Pioneers IP”) remain the exclusive property of Infotech Pioneers.

Client deliverables

Upon receipt of full payment for a project, ownership of custom-developed deliverables specified in the relevant SOW transfers to you, subject to a licence for Infotech Pioneers to use general knowledge, techniques, and non-client-specific elements for other projects.

Restrictions

You may not reproduce, distribute, reverse-engineer, or create derivative works from Infotech Pioneers IP without our prior written consent.

You agree to:

• Provide accurate, complete, and timely information necessary for us to deliver services
• Designate a point of contact with authority to make decisions on your behalf
• Review and provide feedback on deliverables within agreed timeframes
• Pay invoices within the terms specified in your Service Agreement or SOW
• Ensure that any content, data, or materials you provide to us do not infringe the rights of any third party
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations

Unless agreed otherwise in writing, our standard payment terms are:

• Invoices are due within 14 days of the invoice date
• A project deposit (typically 30–50%) is required before work commences
• Late payments may incur interest at the rate specified under Finnish late payment law (Laki kaupallisten sopimusten maksuehdoista 30/2013)
• All fees are exclusive of VAT, which will be added where applicable
• We reserve the right to suspend work if payment is more than 14 days overdue, without liability for resulting delays

Both parties agree to keep confidential all non-public business information shared during the engagement (“Confidential Information”). Confidential Information does not include information that: (a) was already publicly known; (b) becomes public through no fault of the receiving party; (c) was independently developed; or (d) must be disclosed by law.

This obligation survives termination of any agreement for a period of three (3) years.

To the maximum extent permitted by Finnish and EU law:

• Our total aggregate liability for any claim arising from our services shall not exceed the total fees paid by you in the three (3) months preceding the claim
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages
• We do not warrant that our services will be uninterrupted, error-free, or meet every specific requirement beyond those expressly agreed in a SOW

You agree to indemnify, defend, and hold harmless Infotech Pioneers and its directors, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms or any applicable law
• Content or data you supply to us that infringes a third party’s intellectual property or other rights
• Your negligence or wilful misconduct

By either party

Either party may terminate an engagement by providing 30 days’ written notice, unless a different notice period is specified in a Service Agreement.

For cause

Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms and fails to remedy the breach within 14 days of notice; (b) becomes insolvent; or (c) ceases business operations.

Effect of termination

Upon termination, you must pay for all work completed up to the termination date. Clauses on intellectual property, confidentiality, limitation of liability, and governing law survive termination.

The parties agree to attempt to resolve any dispute through good-faith negotiation within 30 days of written notice from either party. If negotiation fails, disputes shall be referred to mediation before proceeding to litigation.

Any legal proceedings shall be brought exclusively in the District Court of Espoo (Espoon käräjäoikeus), Finland.

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

When using our website, you agree not to:

• Attempt to gain unauthorised access to any part of the site or its related systems
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Use automated tools to scrape, crawl, or harvest content without prior written consent
• Transmit unsolicited commercial communications

We may revise these Terms at any time by updating this page. The “Last updated” date at the top of this page reflects when changes were last made. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

For questions about these Terms & Conditions, please contact: